SHIPPING POLICY
Last Updated: June 27, 2026
Thank you for shopping with NOVALUXE.
We are committed to delivering your order as quickly, safely, and efficiently as possible. Please review our shipping policy below.
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Order Processing
• Orders are processed within 1–3 business days after payment has been successfully confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During busy periods, processing times may be slightly longer.
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Shipping Time
We proudly offer FREE Worldwide Shipping.
Estimated delivery times:
• United States: 7–14 business days
• United Kingdom: 7–14 business days
• Europe: 7–14 business days
• Canada: 7–15 business days
• Australia & New Zealand: 8–15 business days
• Other International Destinations: 7–20 business days
Please note that delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or local postal services.
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Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information whenever tracking is available.
Please allow 24–72 hours for tracking information to become active.
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Shipping Costs
FREE Standard Shipping is included on all orders.
There are no hidden shipping fees during checkout.
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Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
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Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
NOVALUXE is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
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Delayed or Lost Packages
While we work with reliable shipping partners, unexpected delays may occasionally occur.
If your package has not arrived within the estimated delivery period, please contact our support team and we will gladly investigate the shipment.
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Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Email:
support@novaluxe.com
We are always happy to assist you.